What forms of payment do you accept?
American Express, Visa, Master Card, Discover, Capital One, + all major credit cards & PayPal are all accepted.
American Express, Visa, Master Card, Discover, Capital One, + all major credit cards & PayPal are all accepted.
According to your subscription plan with us, you will be charged when your next order is being prepared. For example, if you receive coffee every 4 weeks, you will be billed every 4 weeks when your order is being prepared to be shipped to you.
You can update your card on file by logging into your account. From your account page, scroll down to "billing details" on the right-hand side of the page and click "update credit card." If you have any issues updating your billing, feel free to give
You can update your billing address on file by logging into your account. From your account page, scroll down to "billing details" on the right-hand side of the page and click "edit."
We charge flat rate shipping at the best cost possible. Sadly, free shipping is a myth; the USPS does not hand out free shipping. Other brands will build shipping costs into their product prices. We do our best to provide the best coffee at the best
At this time, we're only able to accept one discount code per purchase. Unfortunately, using multiple discount codes is not sustainable for us to afford the coffee from the farms and farmers we work with. If you have multiple discount codes, we recom
If your payment method has been declined, it could be for any number of reasons! Feel free to reach out to us at [email protected] and we can take a look at the specific billing error we've received.If you're not experiencing issues with yo
You can view your payment history by logging in to your Customer Portal on our website linked here. Once you've logged in, scroll down to "Order History" at the bottom of the page. From there, you can view your payment history, order details, and tra